ABOUT ME
I specialize in providing professional mediation services
Meet Ian, whose 21 years as a major international leader in Asia-Pacific forged a unique and highly empathetic skill set. As the Asia-Pacific Managing Director for Bloomberg, he masterminded the growth of the business from scratch to a $400 million turnover, while skillfully managing 1,200 people across 18 countries and 25 different nationalities. This incredible breadth of experience is his superpower in mediation and coaching: he’s expertly equipped to navigate complex interpersonal and business issues with grace and precision. Ian seamlessly fuses his top-tier business acumen with a warm, culturally fluent approach to unlock successful outcomes for you
Civil & Commercial Mediation
I specialize in Civil & Commercial Mediation, offering efficient and effective alternatives to traditional litigation. My mediation services are designed to resolve disputes quickly, confidentially, and in a manner that preserves relationships and minimizes legal costs. I am a certified Civil and Commercial Mediator with a particular specialization in cross-cultural and multicultural mediation, I help parties from diverse backgrounds navigate complex misunderstandings and reach practical, lasting agreements. My approach combines a deep understanding of cultural nuance with proven mediation techniques to promote clarity, cooperation, and constructive resolution in both domestic and international contexts.
Executive Coaching & Advice for Small Businesses
I empower leaders and entrepreneurs to unlock their full potential through personalized Executive Coaching & Advice and tailored Coaching for Small Businesses. My mission is to help individuals and small business owners overcome challenges, refine their leadership skills, and drive sustainable success. I love to work with successful leaders, and make them even more successful.
CUSTOMERS
TESTIMONIALS
“Working with Ian as my executive coach has been a transformative experience, both professionally and personally. Before we began our sessions, I faced significant challenges in navigating complex stakeholder relationships across our large organization. Ian's insightful guidance and practical strategies, I've learned to manage these dynamics with far greater finesse and achieve more collaborative outcomes.
One of the most impactful areas of improvement has been in conflict resolution. Ian equipped me with a new toolkit for approaching difficult conversations, enabling me to de-escalate tensions and find mutually agreeable solutions where previously we might have hit a stalemate. This has not only improved team cohesion but has also significantly enhanced project efficiency.
Crucially, these changes in my approach have been recognized and commended by my senior leadership. They've noted a marked improvement in my ability to lead through influence and to foster a more positive and productive working environment. I wholeheartedly recommend Ian's coaching to any executive looking to elevate their leadership capabilities and drive meaningful results..”
"Ian was really approachable, I could talk openly to him and he matched my humour and energy very well. I really enjoyed our sessions.
Being coached, gave me a new tool to use in my own teams. I have since been applying coaching techniques – in combination and interchangeably with a directive approach - towards my staff and I have seen new managers in particular thrive over the last year, becoming more independent, capable and trustworthy.
I can now delegate without guilt, or the need to take control in my teams, but applying trust instead, which has given my teams more ownership.
My ability to manage my tasks has improved and I no longer need to overly prepare to feel confident. I have also learnt to own my decisions.
I found that coaching touches on all aspects of one person’s life and I saw a ripple effect in areas outside of work too, by addressing self-doubt and increasing confidence."
One of the most impactful areas of improvement has been in conflict resolution. Ian equipped me with a new toolkit for approaching difficult conversations, enabling me to de-escalate tensions and find mutually agreeable solutions where previously we might have hit a stalemate. This has not only improved team cohesion but has also significantly enhanced project efficiency.
Crucially, these changes in my approach have been recognized and commended by my senior leadership. They've noted a marked improvement in my ability to lead through influence and to foster a more positive and productive working environment. I wholeheartedly recommend Ian's coaching to any executive looking to elevate their leadership capabilities and drive meaningful results..”
“Through coaching sessions, I was able to reevaluate the unconscious tendencies in my thinking and actions from a different perspective. By incorporating practical skills, I felt the pace of my personal growth accelerate significantly.
This allowed me to broaden my approach style and expand my range of behaviours, acquiring the ability to select appropriate approaches for each situation. Initially, I felt fear and resistance, wondering if I needed to change myself. However, I learned practical ways of thinking and acting that guided me toward my ideal self rather than denying who I am. This process not only helped me build confidence but also established a solid foundation for approaching challenges in daily work and work more effectively, leading to better outcomes.
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“In August of last year, I attended a seminar and subsequently met with Ian for an informal discussion. We had been showing a detectable decline both in our margins and in the number of guests and repeat business.
I had difficulty identifying the causes or any solution. It was clear that one option might have to be closure.
Following our informal meeting Ian prepared a report on the business which provided some insight and focus which I had not previously possessed. Part of the problem was my approach to the business, and without some change in approach I could not see the business recovering and thriving. It seemed sensible to at least try to see what results could be obtained if I signed up to his business coaching programme.
From my point of view Ian has made a difference in that without him I would have been forced to close the business. Now the business is improved out of all recognition. There is a real possibility that turnover might double by the end of this year! You have enabled my business to break out of a closed mindset as to its potential achievement. Most importantly, I am enjoying myself far more than I have done for the last few years.”
"Before your Executive Coaching programme, I really had not appreciated that I was spending so much time working on my client’s problems that I had left practically no time to resolve the issues facing my own company. Ian helped me to refocus my attentions on my business and also to develop strategies to improve the running and performance of the business."
"I can confirm that your efforts have already led directly to a saving of £1,000,000 this year by making me work ON the business instead of IN it!
We have been in business for nearly 30 years and thought we knew it all. However, Ian got us to rethink why we are doing this and focus on the goals that we knew we always had deep down. The work he did on our business aims has really focussed our direction.
He never let us off the hook when we didn’t do what we said we would do. Accountability isn’t always nice, but it’s definitely what we need.
The business is now turning over 30% more than 6 months ago. We have the ability to track out daily, weekly and monthly sales performance...and we’re even doing forecasting for the next 12 months, something we have never really done before.
He has helped us and our business to grow."
"It isn’t an exaggeration to say that Ian has transformed the way I think about my working life. Before I met him I was resigned to the inevitable stresses and strains of a freelance life. But he convinced me to pursue a different, more satisfying and more profitable route. He gave me some tools for developing the business at very little cost, and highlighted the enormous importance of investing in my business for future growth.
I am genuinely excited by the possibilities that lie ahead, and I know that Ian will be available to support me on that journey.
The coaching programme has been a big success for me and I am very grateful for the time you have been able to devote to it."
"Coach was big help for me at bank. Before, communication was difficult, but now I speak more clear with team and global members. We work better together, and my understanding of colleague feeling is much improved; teamwork is more smooth."